Payments.iQ enables self-service devices to autonomously accept and dispense cash, expanding banking services' reach and providing clients with convenient 24/7 transaction capabilities. This leads to a significant increase in transaction volume and revenue.
Clients, including commercial customers, can securely deposit cash into their accounts through ATMs or payment kiosks, reducing the need for bank personnel assistance and enhancing convenience. This streamlined process results in a higher number of cash deposits and associated transaction fees.
By automating payment processes and promoting self-service options, banks can improve operational efficiency, reduce reliance on teller transactions, and minimize queues in bank branches. This leads to cost savings and increased client satisfaction, translating into higher client retention and cross-selling opportunities.
Banks can diversify their service portfolio by organizing service payments through ATMs, attracting new clients, increasing overall transaction volume, and enhancing client satisfaction. This broad range of services contributes to additional revenue streams and upselling.
With self-service functionality, clients can independently select events, specify payment purposes or service types, make instant payments, and receive tickets or receipts without personnel assistance. This leads to higher sales and increased income from service transactions.
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